How It Works
A streamlined, concierge-led process from first request to event day.
The Process
You Send One Request
You submit a single inquiry with your preferred date window, general location, rough guest count, and budget range. This gives us enough information to begin curating options without pulling you into unnecessary detail upfront.
We Curate and Coordinate
We source availability, confirm alignment, and coordinate directly with restaurants on your behalf. Within 48 hours of your inquiry, you receive access to your private VenuValet portal where three curated options are waiting. Each one is matched to your date, budget, and priorities. No inbox clutter. No PDFs. Just a clean shortlist with everything you need to decide.
You Choose. We Run Point
You select your venue inside the portal and we take it from there. Contracts, final details, dietary needs, and all venue communication run through VenuValet until the event is done. You stay informed at the moments that matter, without being pulled into logistics.
Certain details are finalized after a venue is selected, including menus, final guest counts, timelines, and dietary needs. We guide those steps when the timing is right, so early planning stays focused and efficient.
Everything Lives in One Place
Most venue searches end in a chain of emails, scattered PDFs, and back-and-forth you have to manage yourself. VenuValet works differently. Once you submit your request, everything moves into your private portal — your options, your concierge notes, your contract, and your coordination. Nothing gets lost in your inbox. Nothing requires follow-up on your end. You log in, review what we built for you, and decide.
What Happens After You Submit
Hour 0
Your confirmation arrives and your private portal is ready. From this point, everything moves on our end.
Hours 1 to 24
We reach out to our venue contacts directly, confirm availability, and begin evaluating each space against your priorities.
Hours 24 to 48
We finalize your shortlist, write your venue summaries, and prepare the concierge note for each option.
48 Hours
Three curated options are waiting inside your portal, ready for your review at your convenience.
What You See in Your Portal
Your Event Brief
A clear summary of your event priorities, confirmed before we build anything. Every recommendation we make starts here.
Vibe Check
A focused intake covering tone, format, guest count, and the details that narrow the field. Takes a few minutes. Shapes everything.
Your Options
Three venues selected for your specific event, each with photos, a curated summary, and a personal note from your concierge explaining why that space made the list.
Your Event Main Page
Once you select a venue, this becomes your dedicated workspace. Contracts, coordination, confirmations, and final details all live here so nothing gets lost.
A live demo is on the way. If you would like a personal walkthrough before submitting your request, reach out directly and we will set that up.
FAQs
Why VenuValet instead of going directly to a restaurant's event coordinator?
1
Restaurant event coordinators work for the restaurant. Their job is to fill that room and maximize revenue for that kitchen. We work for you. We start with your event — the tone, the guest count, the budget, the priorities — and find the venue that fits. We are not attached to any one space. If a venue is not the right fit, we say so and keep looking. That independence is the foundation of every recommendation we make.
Do I pay before I see anything?
2
Yes. A Planning Deposit is required before your options are released. It is non-refundable and applied toward your total concierge fee. This is how we protect the quality of the work — every shortlist we build is custom research, not a templated search result.
Can VenuValet get better pricing than I would on my own?
3
In some cases, yes. Our relationships with Atlanta restaurant leadership are built over more than a decade of working inside the industry. We know the right people to call and how to have the right conversation. Pricing terms, minimums, and flexibility vary by venue and situation, but those relationships matter in ways a cold inquiry simply cannot replicate.
The Concierge Service Balance is collected at signing. From there, we stay involved through final confirmation and handle all venue communication on your behalf. You do not need to follow up with the restaurant, chase confirmations, or manage logistics as the event approaches. That is our job until the last guest leaves.
What happens after I sign the contract?
4
How can I contact you?
5
You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day.